Facilities Lead - Kete Krachi, Ghana

Introduction

Zipline is a revolutionary company dedicated to transforming the way goods move across the world. With a strong emphasis on technology, logistics, and efficiency, Zipline operates a seamless delivery system to provide essential medical and consumer goods globally. One crucial role that keeps this system running smoothly is that of a Facilities Lead. This position is vital in ensuring that Zipline’s distribution center operations are well-coordinated, secure, and fully functional.

For those looking to build a career in facility management, procurement, and operations, becoming a Facilities Lead at Zipline in Kete Krachi, Ghana, presents an exciting opportunity. This blog will guide you through the role, key responsibilities, required skills, and how you can excel in this position.

Understanding the Role of a Facilities Lead

As a Facilities Lead, you play a key role in managing the facility’s operations, ensuring everything from maintenance to administration and procurement runs smoothly. Your role supports both internal operations and external stakeholder coordination, making it a highly strategic position within the organization.

Key Aspects of the Role:

• Facility and equipment maintenance

• Procurement and vendor management

• Security and space utilization

• Administration and document management

• Stakeholder coordination and hospitality

Key Responsibilities of a Facilities Lead at Zipline

1. Planning and Executing Operational Tasks

• Coordinate key activities such as transportation, movement, housing, and maintenance.

• Ensure seamless operation of distribution centers.

• Work closely with multiple stakeholders, requiring strong communication and multitasking skills.

2. Administrative Management

• Draft communications, including memos, emails, invoices, and reports.

• Schedule staff meetings and appointments.

• Manage documentation and maintain proper record-keeping.

• Distribute and track action items from meetings to ensure follow-through.

3. Facility and Equipment Maintenance

• Conduct regular facility inspections to ensure equipment such as generators and vehicles are in optimal condition.

• Develop and implement facility management policies and procedures to enhance efficiency.

• Supervise corrective and preventive maintenance efforts and ensure proper documentation.

4. Stakeholder Coordination and Hospitality

• Act as the main point of contact for all visitors to the facility.

• Provide a world-class hospitality experience for external guests and stakeholders.

• Work with country and global leadership to organize stakeholder meetings.

• Ensure documentation and reports related to stakeholders are promptly submitted and archived properly.

5. Vendor and Procurement Management

• Manage relationships with external contractors and service providers.

• Supervise janitors, drivers, and other support teams to ensure high-quality service delivery.

• Oversee procurement processes, ensuring efficient supply chain management.

Skills Required to Become a Successful Facilities Lead

To excel in this role, candidates should have a mix of technical, managerial, and interpersonal skills. Below are the core skills needed to thrive as a Facilities Lead at Zipline:

1. Facility Management Expertise

• Understanding of facility operations, maintenance, and procurement.

• Familiarity with safety and compliance regulations.

2. Strong Organizational and Multitasking Abilities

• Ability to plan and execute multiple projects simultaneously.

• Efficient time management and prioritization skills.

3. Communication and Negotiation Skills

• Ability to liaise with vendors, stakeholders, and internal teams effectively.

• Strong verbal and written communication skills.

4. Leadership and Team Management

• Experience in supervising teams such as janitors, security personnel, and drivers.

• Ability to motivate and coordinate support staff effectively.

5. Data Analysis and Reporting Skills

• Proficiency in tools such as Google Suite and Microsoft Office Suite.

• Strong analytical skills to track maintenance and procurement data.

6. Legal Compliance and Safety Regulations

• Knowledge of local and international compliance standards.

• Ability to ensure adherence to operational safety protocols.

How to Succeed in This Role

If you’re looking to become a Facilities Lead at Zipline, here are some strategies to stand out and excel in your career:

1. Develop a Proactive Approach

• Anticipate maintenance issues before they arise.

• Implement preventive strategies to reduce downtime.

• Stay ahead of procurement needs to avoid delays in operations.

2. Build Strong Relationships

• Work closely with both local and international teams to ensure smooth coordination.

• Foster good relationships with vendors and contractors to streamline procurement and maintenance processes.

3. Embrace Technology

• Leverage digital tools for facility management, scheduling, and reporting.

• Use data analytics to improve operational efficiency.

4. Ensure Compliance and Safety

• Stay up to date with facility safety regulations and industry best practices.

• Implement a safety-first approach to prevent workplace hazards.

5. Improve Stakeholder Engagement

• Enhance the hospitality experience for visitors to strengthen Zipline’s partnerships.

• Communicate effectively with stakeholders to ensure seamless collaboration.

6. Stay Adaptable

• Be flexible and ready to tackle emergency situations.

• Adapt to changing work conditions and operational challenges.

Qualifications and Requirements

To be eligible for this role at Zipline in Kete Krachi, Ghana, candidates must meet the following qualifications:

✅ Educational Background: Bachelor’s degree in facility management, business administration, logistics, or a related field. ✅ Experience: Minimum of 2 years in facility management, logistics, or procurement. ✅ Technical Skills: Strong understanding of facility maintenance, vendor management, and supply chain processes. ✅ Communication Skills: Ability to communicate effectively in both written and verbal formats. ✅ Leadership Abilities: Experience in team supervision and vendor negotiations. ✅ Legal Right to Work in Ghana: Must have work authorization. ✅ Valid Driver’s License: Should be able to drive a manual vehicle.

Conclusion

Becoming a Facilities Lead at Zipline is an incredible opportunity to contribute to a mission-driven organization that is revolutionizing global logistics. This role not only allows professionals to gain hands-on experience in facility management and procurement but also offers a chance to work with cutting-edge technology in a dynamic environment.

If you are organized, proactive, and passionate about operations, then this role is perfect for you! Take the next step in your career by applying for the Facilities Lead position at Zipline in Kete Krachi, Ghana today.